Shipping Policy

At NOVORA, we are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days.
Orders are processed Monday through Friday, excluding holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times:

United States: 5–12 business days
Canada: 6–14 business days
United Kingdom: 5–10 business days
Europe: 5–12 business days
Australia & New Zealand: 7–15 business days
Other countries: 7–20 business days

Please note that shipping times are estimates and may vary due to customs, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout. From time to time, we may offer free shipping promotions on selected orders.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email (when available) so you can monitor your shipment.

Delays

While we strive to meet the estimated delivery times, unexpected delays may occasionally occur. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is correct before placing your order. NOVORA is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.